As Mandarin Oriental unveils its second London property in Mayfair, Harriet Hirschler speaks to General Manager Susanne Hatje, who brings a wealth of experience in opening luxury hotels in iconic cities to this latest addition to the Mandarin Oriental family.
Could you walk us through your professional journey in the hospitality industry leading up to your current role overseeing the opening of Mandarin Oriental Mayfair, London?
Luxury Focus